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Senior Community Manager in Washington, DC at Edgewood Management

Date Posted: 3/29/2018

Job Snapshot

Job Description

PEOPLE, PERFORMANCE AND PRIDE


Edgewood Management Corporation is a 40 year old, premiere affordable property management company, responsible for 27,000 units in fourteen states and the District of Columbia. Edgewood’s portfolio represents a variety of multifamily products that include high-rise, mid-rise, garden and townhouse style rental units.



Edgewood Management Corporation provides superior management services for a variety of residential properties and has an exceptional track record to resolve problems and reposition troubled assets in all areas: operations, administrative, financial and physical.  Edgewood Management Corporation is recognized as the 9th largest manager of Affordable Housing by the National Affordable Housing Management Association and the 50th largest manager by the National Multi-Housing Council.




Our reputation for providing high quality services with integrity has earned us the trust of our clients and our employees. Edgewood Management Corporation offers a supportive environment where employees are encouraged to develop their skills and talents to their fullest potential. Edgewood is always looking for positive, motivated, and hardworking individuals to join our Edgewood Team.


Edgewood Management is looking to hire a new Senior Community Manager in Washington, DC!


Essential Duties and Responsibilities:


  • Manage the community in the most efficient and profitable manner possible given existing market conditions consistent with the goals and objectives of the company and property owners, seeking to maximize revenue and minimize expenses while still maintaining the proper level of service and curb appeal.

  • Be responsive and receptive to owners’ needs, goals, and objectives.

  • Ensure that all physical aspects of the property are at all times fully functional and maintained in an attractive condition through daily visual inspections, property walks and team walks as necessary, in addition to managing expenses as it relates to curb appeal initiatives.

  • Ensure that an adequate number of units are market ready and show ready at all times. This includes daily or weekly walks as necessary to ensure the readiness of all show units. Work with the turnover team to manage expectations and execution as it relates to the readiness of units and accuracy of information in Realpage/OneSite. 

  • Adhere to all local, state and federal housing requirements as it relates to leasing and management of the property.

  • Oversee all marketing efforts at the community, from online advertising to signage to collateral to SEO/PPC campaigns and Internet Listing Services.

  • Maintain an excellent customer service relationship by adhering to the highest levels of customer service expectations, and ensure that the team is executing these roles effectively. This should include both internal and external customers.

  • Communicate effectively and professionally with staff members and ensure compliance of all personnel management standards and serve as the on-site HR contact for all associates. Be an example.

  • Direct efforts to ensure all purchasing and invoicing guidelines are followed.

  • Ensure timely completion of all salary, bonus, and compensation paperwork, in addition to adherence to company standards for payroll and overtime calculations.

  • Accomplish the owner objectives by recruiting, hiring, training and motivating a high performing team.

  • Participate in company training classes and meetings as required.

  • Effectively understand and operate the company’s various software programs and ensure staff is properly trained in the respective programs for their positions.

  • Work with Regional Manager to evaluate and recommend changes on rent/pricing strategies, and ensure websites and printed material are accurate and updated.

  • Effectively perform and document appropriate associate evaluations including, but not limited to, performance reviews and corrective action reviews, and termination paperwork.

  • Assist Regional Manager with management functions and other responsibilities as required.

  • Other tasks or duties as assigned by supervisor.



Edgewood prides itself on offering a competitive salary and extensive, market-competitive BENEFITS including:
Health& Welfare


  • Medical, Dental, Vision

  • Prescription Drug

  • Employer Paid Basic Life

  • Voluntary Life & Dependent Life Insurance

  • Employer Paid Long-Term Disability

  • Voluntary Short-Term  Disability

  • AD& D Insurance

  • 401(k) Savings Plan


Work Life Balance


  • Paid vacation

  • Paid personal/ sick days

  • Paid holidays

  • Leave Programs

  • Wellness support initiatives



Professional Development


  • Professional Certification/ Licensing Reimbursement

  • Education Assistance

  • Internal &external job specific training
    • Industry seminar and conference participation upon approval




Discount Programs


  • Apartment discounts for some positions/ properties


Benefits are subject to change at Edgewood’s discretion.
Edgewood Management Corporation is a growing company that is looking for talented professionals who want to be part of a strong team focused on providing superior management services to our residents and owners. If you share our desire to be the best for our residents and communities, then you belong with Edgewood.


Edgewood Management Corporation is committed to a diverse workforce and is an


Equal Opportunity Employer.

Job Requirements

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty well. The requirements listed below are representative of the knowledge, skills and abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job.

Certifications:
Hold and maintain any and all certifications required to manage the property, which may include affordable, tax credit, property management and other such licenses or designations.   Professional accreditations are preferred.

Education:
A college degree is preferred but not required.   The position requires the ability to read and write English fluently, the ability to accurately perform intermediate mathematical functions and the ability to understand and perform all on-site resident management software functions. 

Professional Experience: 
A minimum of five (5) years experience in residential property management or a related field is required.

Attendance/Travel Requirements:
The position requires the ability to work any of the seven days of the week, 52 weeks of the year.  Due to the property staffing limitations, it is extremely critical that individuals be able to work their scheduled hours on a consistent basis and, if necessary, overtime hours when requested.  The position requires the ability to serve on-call, as scheduled or as necessary.  Travel may be required at times to attend various company gatherings either in the general vicinity of the associates home property, or in another state.  You must also be able to attend certain resident events that are held after hours.

Skills: 

The position requires, but is not limited to, the following:

  • The management and motivation of people and the ability to communicate effectively with owners, residents, prospects, agencies, corporate staff, your staff and vendors. 
  • Strong administrative and organizational skills (juggling multiple projects, tasks simultaneously)
  • Ability to think rationally during a crisis
  • Strong time management skills and the ability to prioritize wisely
  • Strong customer service orientation
  • Good understanding of sales and marketing concepts and the ability to develop, implement, and evaluate marketing plans
  • Knowledge of on-site maintenance requirements including dealing with vendors and contractors
  • Ability to close a sale
  • Ability to operate and understand personal computer functions and company utilized software packages


Physical Demands:

  • Must be capable of physically accessing all exterior and interior parts of the property and amenities.
  • Must be able to push, pull, lift, carry or maneuver weights of up to 20lbs. independently and 50 lbs. with assistance.


Computer skills:

  • Basic knowledge of computers
  • Ability to use Outlook
  • Intermediate to advanced knowledge of MS Word and Excel, Realpage/OneSite
  • Ability to develop advanced knowledge of other programs or systems as needed
  • Basic Internet knowledge


Learning & Development:

Maintain a commitment to ongoing personal development and career growth through career path activities provided through the corporate office and external sources as needed.