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Entry Level - Receptionist in Cincinnati, OH at Edgewood Management

Date Posted: 4/5/2019

Job Snapshot

Job Description

We are hiring for an Entry Level Receptionist in Cincinnati, OH!

Edgewood Management Corporation provides superior real estate management and Edgewood Management Corporation is a 40 plus, year old, premiere affordable property management company, responsible for 27,000 units in fourteen states and the District of Columbia. Edgewood’s portfolio represents a variety of multifamily products that include high-rise, mid-rise, garden and townhouse style rental units.

 

Our reputation for providing high quality services with integrity has earned us the trust of our clients and our employees. Edgewood Management Corporation offers a supportive environment where employees are encouraged to develop their skills and talents to their fullest potential. Edgewood is always looking for positive, motivated, and hardworking individuals to join our Edgewood Team

We have an immediate opening for a ReceptionistJob Summary:

To assist in maintaining an organized, efficient and professional office environment. To provide staff support in the form of clerical and related office services. To provide services to customers over the phone, via email and in person.

 

Essential Duties and Responsibilities:

•         Answer the phone and accurately transfer calls or take detailed messages

•         Perform all levels of customer service with owners, guests and vendors including prospective resident needs, basic resident questions/concerns, parking information and community policies

•         Ensuring the lobby area, front entrance, entryway and other common areas are clean and organized at all times

•         Ability to address upset or distraught customers and determine their specific needs in order to communicate an effective solution or seek the appropriate team member for assistance

•         Administrative office functions as determined by the company, including, but not limited to, identifying office supply needs and purchasing, office cleanliness, making copies, etc

•         Ensure proper distribution of resident notices

•         Accept and enter maintenance service requests from residents and employees, provide status updates and follow up with appropriate team members for assistance

•         Other duties as assigned

 

 

Qualifications:

You must be proud of the environment you control. Candidates must be detail oriented and hard working. A positive attitude with a smile is a must, due to the fact that this role is a front line position to residents, other personnel and customers.

  • Must be able to multitask and use a multiline telephone system
  • Excellent interpersonal skills in person and by phone and email, with high professionalism
  • Successful candidates will exhibit a demonstrable passion for high quality results and a can-do attitude
  • Must be able to work a flexible schedule, including weekends

Job Requirements

That is why Edgewood offers a comprehensive benefit plan that aims to meet the needs of our valued employees and their families. Edgewood prides itself on offering extensive, market-competitive health and welfare benefits, including:
  • Medical, Dental & Vision 
  • Prescription Drug Program
  • Paid Vacation & Holiday
  • Paid Personal/ Sick Leave
  • Company Paid Life Insurance
  • Company Paid AD& D Insurance
  • Company Paid Short- Term
  • Company Paid Long-term Disability
  • Supplemental Life Insurance
  • Dependent Supplemental Life Insurance
  • Educational Assistance
  • Financial Planning
  • Retirement Savings Plan with company matching
  • Company outings and events

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