Administrative Assistant

Administrative Assistant
We are seeking a motivated and detail-oriented Administrative Assistant to support our property management team. The ideal candidate is highly organized, a strong communicator, and eager to learn affordable housing programs such as Project-Based Section 8 and Low-Income Housing Tax Credit (LIHTC). This position has potential for advancement into a Leasing Consultant role.

Responsibilities:

• Greet and assist residents, applicants, and visitors in a professional and courteous manner

• Answer phone calls, emails, and other correspondence; direct inquiries to appropriate team members

• Prepare and maintain resident files, lease documents, and compliance paperwork

• Schedule appointments, inspections, and maintenance requests

• Assist with rent collection and rent posting in the property management system

• Organize and maintain office files, supplies, and documentation

• Provide administrative support for property manager and leasing staff

• Support the leasing team with tours, application intake, and eligibility paperwork when needed

• Learn and assist with leasing and compliance for Project-Based Section 8 and LIHTC programs

• Attend training as assigned to grow into a future Leasing Consultant role

Qualifications:

• High school diploma or equivalent required; associate degree or higher preferred

• Previous administrative or office experience (property management experience is a plus)

• Willingness to learn affordable housing programs (Section 8, Tax Credit, etc.)

• Strong organizational skills with attention to detail

• Excellent verbal and written communication skills

• Proficient in Microsoft Office (Word, Excel, Outlook)

• Ability to maintain confidentiality and handle sensitive information

• Friendly, professional demeanor and a team-player mindset

Education:
The position requires the ability to read and write English fluently, the ability to accurately perform intermediate mathematical functions and the ability to understand and perform all on-site resident management software functions. 

Professional Experience:
A minimum of three (3) years’ experience in residential property management, preferably with a strong customer service background, 

• Experience in residential property management leasing, or HUD compliance is a plus

• Familiarity with Yardi, RealPage, or other property management software

Growth Opportunity:

This role is designed for someone looking to grow within the affordable housing industry. Training and mentorship will be provided with the goal of transitioning into a Leasing Consultant or compliance-focused role in the future

Skills:
The position requires, but is not limited to, the following:
Strong administrative and organizational skills (juggling multiple projects, tasks simultaneously)

• Strong time management skills and the ability to prioritize wisely
• Strong customer service orientation
• Good understanding of sales and marketing concepts and the ability to develop, implement, and evaluate marketing plans
• Knowledge and understanding of Affordable waitlists i.e. HUD and LIHTC
• Ability to close a sale
• Ability to operate and understand personal computer functions and company utilized software packages including LRS, Knock, posting on Craigslist, OneSite, Microsoft suite. 

Physical Demands:

• Must be capable of physically accessing all exterior and interior parts of the property and amenities.
• Must be able to push, pull, lift, carry or maneuver weights of up to 20lbs. independently and 50 lbs. with assistance.

Computer skills:

• Basic knowledge of computers
• Ability to use Outlook
• Intermediate to advanced knowledge of MS Word and Excel, Yardi
• Ability to develop advanced knowledge of other programs or systems as needed
• Advanced Internet knowledge

Learning & Development:
Maintain a commitment to ongoing personal development and career growth through career path activities provided through the corporate office and external sources as needed.

Pratum Companies pride itself on offering a competitive salary and extensive, market-competitive health and welfare BENEFITS.

• Medical, Dental & Vision
• Prescription Drug Program
• Paid Vacation & Holiday
• Paid Personal/ Sick Leave
• Company Paid Life Insurance
• Company Paid AD& D Insurance
• Company Paid Short- Term
• Company Paid Long-term Disability
• Supplemental Life Insurance
• Dependent Supplemental Life Insurance
• Educational Assistance
• Financial Planning
• Retirement Savings Plan with company matching
• Company outings and events

Workplace Requirements

• As indicated in the job title, this role will require a minimum of three (3) years’ experience in residential property management, preferably with a strong leasing in LIHTC programs and marketing background.
• Monday-through-Friday is the primary work schedule, but evenings and/or weekends may be required on a regular basis and may not be fully known in advance.

This role is non-exempt and has an anticipated hourly pay range of $23.00-$25.00/hour for a new employee depending on a number of relevant factors including individuals’ experience, qualifications, knowledge, skills, abilities, client/property or company budgetary limitations/guidelines, and other job-related company and market considerations.  This position may be eligible to receive discretionary and/or performance-based bonuses on a spot or annual basis, which are variable depending on individual merit/performance, budgetary limitations, company performance, and other job-related factors.  This non-exempt role will be eligible for overtime for all hours worked in excess of 40 per week.  Full-time positions (30+ hours/week) are eligible for 2 weeks paid vacation, 3 weeks sick and related leave, 11 paid holidays, and health & welfare benefits as outlined on the Company’s website.  To learn more about our company and our benefits, go to:

Pratum Companies is committed to a diverse workforce and is an Equal Opportunity Employer.